Southern Belle Weddings by Rebekah

Thank you for the kind words, Keely! I absolutely loved working with the two of you and I wish you a lifetime of happiness!

Thank you for sharing your perspective. I’m sorry that your experience did not meet your expectations. There are several statements in this review that I do not believe accurately reflect what occurred, but I also recognize that a wedding day can be stressful and that couples may experience the same events very differently. After the wedding, I carefully reviewed the concerns raised with me, including the items mentioned here, against the services outlined in our agreement and the circumstances of the day. My role as a day-of coordinator is to provide professional coordination, timeline management, vendor communication, setup assistance within the agreed scope, and problem-solving throughout the wedding day. On this wedding, I remained on-site beyond my contracted hours and worked alongside my assistant throughout the day to address changing circumstances, vendor needs, and last-minute requests. Some of the concerns mentioned in this review involved circumstances that were outside my control, changes made on the wedding day, or responsibilities that were not included in my contracted services. That does not mean I dismiss the couple’s frustration, but I do believe it is important to distinguish between something being disappointing and something being a failure to fulfill a contracted responsibility. I take every couple’s feedback seriously and continually look for ways to improve my processes. At the same time, I stand behind the work I provided on this wedding and the decisions I made based on the information and circumstances available to me that day. I wish the couple all the best as they begin this next chapter together.

Both 1 star reviews are about the same wedding. I have communicated with the couple.