Question 1

Does Batten Green provide staff?

Accepted Answer

The Venue does not provide staff or personnel. The Client is responsible for hiring their own vendors to set up tables, chairs and other rentals as well as decorate, cater, officiate, coordinate and clean up. Batten Green will have one manager on duty (MOD) present on the day of your wedding to drive the golf cart and be present for any venue-related questions. The Venue’s MOD does not take the place of the day-of coordinator, who is to be hired directly by Client as outlined below, and will not be available to assist with moving furniture, catering, etc.

Question 2

What about tables, chairs and other rentals?

Accepted Answer

The furnishings in The Solarium, Harvest Room, and Terrace are included. Batten Green does not provide additional tables, chairs or other decorations/rentals, however the vendors on our Preferred Vendor List offer a great variety of different items to curate your perfect design at a special discounted rate for our clients.

Question 3

How do we reserve our date? When is the final payment due?

Accepted Answer

When you decide to move forward, an agreement will be sent to both parties for signatures. Upon signing the agreement, the initial payment of 50% of total package fee is due within 7 days. Your date will not be officially reserved until the initial payment has been received. The final payment of the remaining balance + 5.3% Virginia Sales Tax is due 60 days prior to the event date. All payments must be paid by check or wire, credit or debit cards are not accepted. In lieu of taking a traditional security deposit, we require a credit card be held on file in case of damages.

Question 4

Will I need a wedding coordinator?

Accepted Answer

Yes, at the minimum, the Client must employ a day-of coordinator to help facilitate all of the activities on the day of the Event. We have always found a day-of coordinator to be of tremendous help to the wedding party. Our recommendations can be found in our Preferred Vendor List.

Question 5

What is the full list of licenses/insurances required?

Accepted Answer

- If serving alcohol, you must hire a caterer or bartender with an ABC license, or obtain your own ABC Banquet License. - General Liability Insurance -- If serving alcohol, liquor liability must be added -- For your convenience, Venue is affiliated with Vensura - an easy and affordable way to purchase liability insurance; a link will be provided after booking - Event Cancellation Insurance is strongly recommended in the case of unforeseen events

Question 6

How do the onsite accommodations work?

Accepted Answer

We provide onsite overnight accommodations for up to 34 persons. The accommodations in the Manor House and Cottage are included as a part of the package price with no reservations required. The Suites at Batten Green are blocked for your party exclusively. A link will be provided that you can send to your select guests to book their reservation directly, which takes the financial and logistical burden off of you. We will not open up these suites to be booked by anyone outside of your party, and in doing so we require a guarantee for all rooms to be booked by you or your guests. Your block will receive a special discounted rate.

Question 7

When is check-in/checkout? What about vendor access?

Accepted Answer

The Manor House and grounds can be accessed beginning at 12pm Friday. Check-in for All Lodging Suites begins at 3pm Friday. Checkout for all rooms is noon on day of departure. Vendors also have access to the property beginning at 12pm Friday. Vendors are not allowed access to the property until such time. All items and garbage must be removed by 12pm on the day of your departure. We provide a dumpster on-site for your use.

Question 8

Am I allowed an additional site visit prior to my event date?

Accepted Answer

After your venue tour and contract signing, an additional site visit is allowed 30-45 days prior to your event date. This visit must be made by appointment only during regular business hours Monday-Friday, in order to respect the privacy of other guests and events. Appointment to be requested at least one week before your preferred visit date. You may view virtual tours of all Batten Green facilities on our website anytime.

Question 9

Do you allow decorations?

Accepted Answer

We welcome decorations, such as flowers, balloons, signage and LED lighting. Glitter and confetti are prohibited. Open flames are not permitted including fireworks and Chinese lanterns. We do not allow anything to be applied to the walls or building that will cause damage. Any damage found from nails, glue, staples or command strips may result in fees.

Question 10

What kind of music is permitted?

Accepted Answer

We can accommodate everything from DJ's to full bands. City of Staunton ordinance requires amplified music to be quieted by 10pm however you are welcome to continue the fun with personal speakers after that point.

Question 11

What are the cleaning requirements?

Accepted Answer

All items and garbage must be removed by 12pm on the day of your departure. Trash cans for the reception are provided by the Venue, however you and your vendors are responsible for placing all bagged trash in the dumpster located on-site. The entire property will receive a professional cleaning upon departure. We kindly ask, as we are opening up our private property for you and your guests, for all areas of the property to be respectfully and reasonably maintained throughout the weekend.

Question 12

Can we use vendors not on the preferred vendors list?

Accepted Answer

You are permitted to use additional vendors not on our preferred list, however all vendors must be licensed and insured.

Question 13

Is the property dog-friendly?

Accepted Answer

Yes! Suites 7 & 8 in the Suites at Batten Green are dog-friendly as is the Manor House and Cottage. Dogs are welcome to be included in your ceremony! If your furry friends will be joining you, please come prepared with waste bags and leashes. Please help us keep our property in excellent condition by not allowing pets on the furniture.

Question 14

What if there is inclement weather on our wedding day?

Accepted Answer

The Overlook’s large tented footprint provides a perfect inclement weather plan for weddings of 125-150 or less, with ample space to set up the ceremony on one side of the tent and reception on the other. Larger weddings may choose to “flip” the space during cocktail hour. You may also choose to rent a second tent to cover your ceremony site at Shenandoah Hills or the Great Lawn. The Overlook event tent has sidewalls that can be installed for no extra charge in case of inclement weather.

Question 15

Can we bring our own alcohol?

Accepted Answer

Yes, you are permitted to serve alcohol during your event. In order to do so, you or your caterer must procure an ABC License. Proof of license is required to be submitted to Batten Green at least 60 days in advance of your event. Friends and family are not permitted to serve alcohol; all bartenders must be licensed and insured. Many caterers hold their own ABC licenses which allows their staff to serve alcohol. Check with your caterer before applying for your own license. Alcohol may not served to anyone under the age of 21. It is the responsibility of the Client to ensure all Virginia ABC guidelines are adhered to.

Question 16

Do you have on-site parking?

Accepted Answer

We have complimentary on-site self parking for up to 50 vehicles. Our attended golf cart will be available on your wedding day to assist with shuttling guests to and from the event parking lot, though it is not a far walk to the event areas.

Question 17

What is your peak season?

Accepted Answer

We offer one package at the same rate all season long, March - November.

Question 18

What is your off-peak season?

Accepted Answer

We offer one package at the same rate all season long, March - November. We do not host outdoor weddings December - February.

Question 19

Do you have accessible facilities?

Accepted Answer

Yes, The Manor House and The Suites at Batten Green facilities are wheelchair accessible, as are the ceremony and reception pad sites. We also have one fully ADA compliant suite which features a roll-in shower and grab bars.

Batten Green Venue & Lodging

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Full wedding (ceremony and reception) pricing

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About this venue

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The Overlook

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Shenandoah Hills

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The Great Lawn

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Manor House Terrace

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The Solarium

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Bridal Suite

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The Overlook

The Overlook

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Shenandoah Hills

Shenandoah Hills

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The Great Lawn

The Great Lawn

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Manor House Terrace

Manor House Terrace

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The Solarium

The Solarium

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