Orland Park, IL Wedding Photographers

Communication fell short in critical moments. It took 2 weeks to confirm our food order for our event, which was coming up in a few weeks. My family arrived 30 minutes early on the day of our evet to find the patio not set up despite reviewing setup details with the manager in person the day prior. The team did show flexibility by adjusting our F&B minimum last-minute due to lower guest count, though this change wasn't clearly explained to us, creating confusion about what was actually being prepared ahead of our event. To their credit, management recognized the setup mishap and comped our food. Their beverage service was attentive with staff circulating throughout our 80-person gathering, though drink delivery felt disorganized at times and staff occasionally seemed uncertain about guest locations.

South Branch Tavern and Grill

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