“Professionalism** Botanical Florist demonstrated commendable professionalism during the initial stages of our planning. Amie was notably kind and cooperative, working flexibly with our budget and accommodating our needs. Her willingness to engage in multiple in-person meetings was greatly appreciated, as it showcased her dedication to understanding our vision. **Organization** While the initial planning was smooth, there were significant challenges with organization as the wedding day approached. A separate representative reached out to us directly and asked that we meet with her and provided very specific availability via a scheduling app. We picked times from the app and she canceled last minute on us twice. This issue necessitated our wedding planner taking over the communication with Botanical Florist. Additionally, the large wooden crate provided for transporting the flowers was cumbersome and difficult to manage, adding stress to the logistics of the day. **Communication** Communication was a mixed experience. Although Amy was flexible and responsive via text throughout the planning process, there were notable issues with communication closer to the wedding. We were disappointed when looking at our details photos as we were informed the details flower were delivered incorrect location. On the day of the wedding, the bride’s bouquet began to fall apart within 30 minutes. Despite these challenges, Amy’s flexibility and willingness to discuss details via text were helpful in addressing minor issues. **Flexibility** Throughout the design process, Amy at Botanical Florist showcased exceptional flexibility and professionalism. She was accommodating and supportive as we navigated through choices for ribbon types and flower varieties, ensuring that our preferences were met with the budget we provided. Her willingness to adjust and refine the details was crucial in achieving the desired outcome. On the wedding day, we were very pleased with the flowers, which closely matched the vision we provided. Amy’s adaptability was key to bringing our floral design to life.”
