Golden Events

Our Experience Did Not Match What We Were Promised

We hired Golden Events for month-of coordination because we had already planned every detail of our wedding. The services described on Golden Events’ website and discussed during our planning meetings emphasize that couples won’t have to manage vendors, answer constant questions, rely on friends and family to run the wedding, or worry about what’s happening behind the scenes. We worked incredibly hard to set our coordinator up for success. More than a week before the wedding I emailed a detailed wedding binder that included a minute-by-minute timeline, vendor contact information, décor instructions with photos and diagrams, photography shot lists, family photo groupings, and notes from our walkthroughs. During multiple planning meetings, we were assured that Golden Events would keep the photographer on schedule, wrangle family members for photos, and cue the timeline throughout the day. Two days ahead of time I asked specifically if she could be next to us the whole time. Unfortunately, that was not our experience. Our coordinator arrived when we did, around 10 a.m., but she didn’t greet us or check in with me until 2:30 p.m., about 30 minutes before the ceremony. During that time we had already completed our first look, all wedding party photos, immediate family photos, and much of the busiest part of the day without help. We had specifically discussed wanting help keeping photography organized and people moving, but no one lined up family members for photos, the wedding party wasn’t being wrangled, and we never received the proactive coordination we had discussed in our planning meetings. We had also been told that vendors would be contacted before the wedding. To confirm arrival times and other logistics. With the exception of the venue, none of our vendors told us they had ever been contacted by Golden Events. Friends ended up setting up much of our signage and décor. The entire reason we hired a coordinator was so that our friends wouldn’t have to work on our wedding day. During the reception it was difficult to locate our coordinator. They were not present for family photos after the ceremony. Guests said they often saw them sitting inside on their phones. We also had discussed setting up lawn games after the photos. We provided information on how to set up with photos, who would help, the list of the 3 games, and where the games would go. After 40 min of cocktail hour my husband and I noticed the games were not set up and took action ourselves. When there was a significant issue with guests not having any water at their dinner tables 30 minutes into eating and it wasn’t noticed, escalated, or resolved by our coordinator. To be fair, Golden Events did assist with table settings, setup and teardown, and cueing guests down the aisle for the ceremony. Our wedding was beautiful, and we’re incredibly grateful to the people who stepped in to make the day successful. However, that success came because our friends filled many of the gaps that we had hired a coordinator to fill. I truly hope this feedback is taken constructively. I don’t believe there was any ill intent, but I do believe future couples deserve to know that our experience did not match the level of coordination that was represented during the booking process.

Mrs

From our first conversation, we knew Golden Events was the right choice for us. Their communication was prompt and thorough every step of the way, which made the planning process feel smooth and stress-free. On our wedding day, the team showed up as the glue that held everything together—they were organized, calm, and executed every detail perfectly. What impressed us most was how relaxed they seemed despite managing so much behind the scenes, and how their kindness put us and our guests at ease. They functioned like a well-oiled machine, communicating seamlessly with each other to make sure nothing fell through the cracks. We can't thank Golden Events enough for making our day exactly what we dreamed it would be.

The Golden Events team was great to work with. Especially our quirky DIY plans. They were knowledgeable, calm. We felt we could really trust them running the event

We were so thankful for Golden Events! They were the glue that made the day so seamless and perfect. We would highly recommend their team! They were so kind, thorough, and efficient in coordinating our daughter’s wedding. Throughout our experience working with them, communication was excellent and always prompt. They exuded kindness, calmness and confidence and took care of all the details completely all the way through til the end of the day. We cannot recommend them enough!

Erykah and Caroline did an amazing job helping us with planning our wedding. We were overwhelmed with all the different things and aspects and vendors and ideas etc. They did such a great job walking us through everything from beginning to end- the venue, the best prices, all the vendors for dresses, flowers, tables, chairs, decor, drinks, food, dessert, party favors, cake, cloths, runners, stands, streamers, music, DJ, alcohol, lights and so much more we would have forgotten or not thought of in the first place. They helped set up day-of and kept track of everything so it went off without a hitch. They handled any problems that came up so that we did not even know or realize. It all went seamlessly. I would recommend them for any event of any size. Thanks again!